What is your service area?
We are based in Santa Monica and provide service in most cities throughout the Los Angeles area.
Do you have customer service?
Of course! Our friendly and knowledgeable customer service will take your calls during regular business hours or you can email us with any questions or request for service at firstname.lastname@example.org.
What’s your return policy?
Return any of our products – no questions asked – within 30 days.
How often do you service a fire extinguisher?
The California State Fire Marshall requires extinguishers in all commercial buildings be serviced annually, this includes apartment buildings. Extinguishers in private residences are serviced at owner’s discretion and are not monitored by the fire department. Per client’s request, we will service fire extinguishers once every year. Customers can ask to be put on our annual schedule for service or to be notified when service is due.
What is the proof that a fire extinguisher has been serviced?
The California State Fire Marshall require every extinguisher to be certified as proof of service. Our technician will attach a Tag, showing Company name, address and EE# with the date of service punched. This tag is certification that service has been completed by a licensed technician and is proof of compliance for the fire department. Certification is valid for 1 year from date punched on the Tag. If you’re not sure if your tag has expired you can text us a photo of the tag and we’ll be happy to confirm if it has expired or not.
Do you sell fire extinguishers?
We sell a variety of extinguishers. In general, most properties will need a 5LB ABC extinguisher. Call or email to discuss how many you might need or specific type.
Do I have to pay right-away for the service?
New customers make payment at time of service, annual service thereafter is billed and customers have 30 days to make payment. We accept checks, visa or master card.
What type and size extinguisher should I buy for my home and how many do I need?
In general, we recommend 5LB extinguishers for the home. The number of extinguishers needed depends on the size of the property.
Am I required by law to have my extinguishers serviced every year?
All extinguishers in commercial buildings are required by the State Fire Marshall to be serviced annually. Your insurance company also requires proof of compliance with the fire department.